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Small business owners don't have many employees and often those employees can become more like family members or close friends.
What happens when one of those employees no longer performs as you expect?
As a business owner who expects the business to profit and grow, your responsibility is clear. Employees whose performance has slipped - or never reaches the standard you need - must be counseled and coached until they come up to standard, or, they need to move on.
Keep in mind that unless you only have one employee - your other employees will see how you handle poor performance and will respond accordingly. So, if you ignore it, hoping it will go away, it will multiply.
Here are steps you can follow to handle poor performance:
Your goal is to build on their ability and help them grow into your best employee.